“Beyond the Label” Accessibility Guide is the Nashville Sounds’ commitment to recognizing the person behind every identity, diagnosis, or perceived limitation. In the heart of Music City, where every voice matters and every story deserves to be heard, we believe in going beyond first impressions and embracing people for who they truly are — not the label society gives them.

At the Nashville Sounds, we strive to create a ballpark and community where:

• A diagnosis doesn’t define a fan’s ability to experience the magic of game day.

• Neurodivergent fans are celebrated, not sidelined.

• Athletes with intellectual disabilities share the field — and the spotlight.

• Staff, fans, and players feel seen, heard, and valued regardless of ability.

Through inclusive experiences, sensory-friendly events, accessible design, and meaningful partnerships with organizations, Beyond the Label ensures everyone has a place in the ballpark.

We don’t just welcome fans —
We welcome Every Body!

If you have any questions after reviewing the page, please contact Guest Services at 615-515-1115.

ADA SEATING
Wheelchair-accessible seating is available in Sections 102, 106, 107, 115, 119, 120, and on the Club Level in Section 206. These areas, designed to accommodate both the guest and a companion, are located throughout the ballpark to provide a variety of viewing experiences. For more information, or to purchase accessible seating, please contact our ticket office at 615-690-HITS ext. 2.

ACCESSIBLE PARKING & TRAFFIC INFORMATION
Disabled parking spaces are conveniently marked and are subject to availability with a valid state handicap permit. There is no additional fee for disabled parking. Parking passes must be displayed on the vehicle's dashboard while parked in lots surrounding First Horizon Park.

Free and paid parking are available within this area. Click here for complete parking information.

BREASTFEEDING
Nursing mothers seeking private accommodation are welcome to use the Mamava Pod conveniently located on the concourse level near the Pro Shop entrance and behind Section 111. Nursing mothers are also welcome to breastfeed at any location in First Horizon Park that their ticket allows them access.

CLOSED CAPTION
The Nashville Sounds are proud to offer closed captioning on the scoreboard to enhance the game-day experience for all fans. Real-time captions provide accessibility for guests who are deaf or hard of hearing, ensuring everyone can enjoy in-game announcements and important information.

*CONCESSION
*The park's gluten free and vegetarian options. Please indicate to your server if this is a request based on allergy or preference.

CONCESSIONS LIST

ELEVATOR
A public elevator is available on the main concourse level through the glass doors next to the Pro Shop for those who have access to the club level.

*EMERGENCY EVACUATION
*The safety of our fans is our top priority at First Horizon Park. In the event of an emergency evacuation, please follow the instructions provided by stadium staff and public address announcements. Guests requiring additional assistance, including those with disabilities, will be guided to the nearest accessible exit by trained personnel. We appreciate your cooperation in ensuring a safe environment for all.

EMTs
Emergency Medical Technicians are available throughout the ballgame to attend to any medical problems that may occur during your visit to First Horizon Park. If you are in need of emergency medical assistance, please alert an usher. A First Aid room is available directly behind Guest Services just behind home plate on the concourse level

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of the Nashville Sounds not to discriminate in its employment practices based on race, religion, color, sex, national origin, age, or physical handicap. This includes, but is not limited to the practices of recruiting, hiring, transfers, promotions, training, compensation, benefits, layoffs, and recalls. We believe that special measures and extraordinary efforts are required to prevent discrimination.

GUEST SERVICES
The Guest Services window is set up on the concourse level behind section 115, near the Home Plate Entrance. They will be more than happy to assist you with whatever you need while you are visiting First Horizon Park.

RESTROOMS
Two sets of men's and women's restrooms are conveniently located on the first base side and the third base side of the main concourse as well as one set in the outfield area near the Band Box concession stand. On the suite level, they are also located behind home plate and on the first base side. Family Restrooms are located behind Section 103 and Section 122. One is also located on the Club Level on the first base side.

*SENSORY KITS
*Sensory kits include noise cancelling headphones, fidget items, and emotional rating cards. These can be checked out at Guest Services in exchange for an ID and returned at the end of the game.

*SENSORY ROOM
*The Nashville Sounds are proud to offer a sensory-friendly experience at First Horizon Park through our partnership with KultureCity. Located behind Section 114, our Sensory Room provides a quiet, calming space for guests who may need a break from the game-day environment. The room is equipped with calm lighting, white noise, fidgeting items, and other resources to help individuals with sensory sensitivities feel comfortable.

SENSORY SEATING
**Sections 107–100 and 110–124** offer convenient access to open concourse areas where guests can take a break from the seating bowl as needed. The last rows of these sections are ideal for fans who may need to exit quickly or prefer minimal crowd interaction behind them. These areas are closest to open spaces and exits, helping reduce overstimulation and allowing for a smooth transition to quieter areas.

SERVICE ANIMALS
Service animals, as defined by the ADA, are welcome at First Horizon Park, provided they are accompanied by the handler and always leashed. Pets are not allowed.

STROLLERS
Strollers are permitted in all concourse areas at First Horizon Park. If a guest has a stroller that, once folded, will fit under a stadium seat, they should be able to take it to their seat. However, we are not responsible for the stroller if it is not in your care.

UMBRELLAS
Umbrellas are permitted inside First Horizon Park. However, they can only be used in the ballpark to shield rain but CANNOT be used to block the sun.